Frequently Asked Questions

Namifly is an online learning platform that offers professional certification courses in various IT domains. We provide video lectures, hands-on exercises, and certification exams to help you advance your career. You can browse our course catalog, enroll in courses, learn at your own pace, and earn certificates upon completion.

Our instructors are industry experts with years of experience in their respective fields. They are certified professionals who have worked with major tech companies and have extensive teaching experience. Each instructor goes through a rigorous selection process to ensure the highest quality of education.

Creating an account is simple. Click on the "Sign Up" button at the top right corner of the page, fill in your details including your name, email address, and password. Alternatively, you can sign up using your Google or LinkedIn account for faster registration.

We offer a wide range of IT certification courses including DevOps, Cloud Computing, Cybersecurity, Data Science, Programming, and more. Our courses range from beginner to advanced levels, with many preparing you for industry-recognized certifications from AWS, Microsoft, Google, Kubernetes, and other leading technology providers.

We regularly update our course content to reflect the latest industry trends and certification exam changes. Most courses are reviewed every 3-6 months, with new content added as needed. Students who have enrolled in a course receive free lifetime access to all future updates.

Yes, our platform is fully responsive and works on all mobile devices. You can access your courses through any web browser on your smartphone or tablet. We also have a mobile app available for iOS and Android devices for learning on the go.

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers. For enterprise customers, we also offer invoice-based payments with net 30 terms.

Yes, we regularly run promotions and offer discounts for seasonal sales. We also provide special pricing for students, military personnel, and veterans. Additionally, we offer group discounts for organizations enrolling multiple employees.

We offer a 30-day money-back guarantee for all courses. If you're not satisfied with your purchase, you can request a full refund within 30 days of enrollment, no questions asked. Please note that certification exam fees are non-refundable once the exam voucher has been issued.

Yes, our certificates are recognized by thousands of employers worldwide. Our courses are designed to prepare you for industry-standard certifications, and many of our certificates carry weight in the IT industry. We also provide preparation for vendor-specific certifications from AWS, Microsoft, Kubernetes, and more.

After successfully completing all course requirements (including passing the final exam with a score of 70% or higher), you will be able to download your certificate directly from your dashboard. The certificate will be available in PDF format, and you can share it digitally or print it.

Yes, many of our courses include discounted exam vouchers for the corresponding certification exams. Some premium packages include the exam voucher at no additional cost. You can find information about included vouchers on each course page.

We have a dedicated support team available 24/7 to help with any technical issues. You can contact us through the help center on our website, via email at support@namifly.com, or through live chat during business hours (9 AM - 6 PM EST).

Yes, all our courses include instructor support. You can ask questions directly in the course Q&A section, and our instructors typically respond within 24-48 hours. Some courses also offer live Q&A sessions with instructors on a weekly basis.