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    How can we help you?

    Find answers to your questions or get in touch with our support team

    Browse Help Categories

    Getting Started

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    Courses & Learning

    Troubleshoot course access, materials, and learning tools


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    Questions about payments, refunds, and subscription plans


    Certifications

    Information about exams, certificates, and verification


    Technical Support

    Fix technical issues with video, audio, and platform access


    Account Management

    Update profile, change password, and manage preferences


    Frequently Asked Questions

    How do I reset my password?

    Click on "Forgot Password" on the login page, enter your email address, and we'll send you a link to reset your password.

    Can I download courses for offline viewing?

    Yes, many courses offer downloadable resources. Look for the download icon next to lecture videos or resources.

    How long do I have access to a course?

    You have lifetime access to most courses after purchase, including any future updates to the course content.

    What if I'm not happy with a course?

    We offer a 30-day money-back guarantee for all courses. Contact our support team for a refund.

    How do I earn a certificate?

    Complete all course requirements, including watching lectures and passing assessments with a score of 70% or higher.

    Can I gift a course to someone?

    Yes! During checkout, select "Purchase as a gift" and provide the recipient's email address.

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